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Mr Simple

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Once we have received your return parcel we will process your refund as soon as possible. It may take 3 - 5 working days until your refund clears into your account.During high-volume periods like Black Friday, Christmas, and Boxing Day sales please b

How long until I get my refund?

Returns & Refunds

Mr Simple - Return Policy

How do I return my online order?

Do you offer free international returns?

Do you offer free returns from New Zealand?

Can I exchange my return for a different style?

Return Policy

All other countries

Underwear and Facemasks

Damaged Items

Return address

How long will it take to get my order?

How much does shipping cost?

I didn't receive my tracking number. How do I track it?

What shipping carriers do you use?

Do you ship overseas?

Shipping Guidelines

Shipping & Delivery

Payment Methods

AfterPay - FAQ

PayPal - FAQ

Discount Codes and Gift Vouchers

I have placed my order but I forgot to apply my code.

Payments

Can I make changes to my order?

How can I cancel my order?

Can I collect my order in store?

What does it mean when my order was cancelled for suspicion of fraud?

Orders

Size & Fit

Product Care

How long until I get my refund?Updated 7 months ago