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Shipping & Delivery

How long will it take to get my order?

It depends on where you are. Orders processed here and sent from one of our Australia fulfillment centers will take 5-7 business days to arrive. You can check Australia Posts delivery times here. Overseas deliveries can take anywhere from 7-16 days.

How much does shipping cost?

Delivery to capital cities can be next day, depending on dispatch location. Some orders will ship from Mr Simple retail stores. Most orders ship from Melbourne, Australia using Auspost or StarTrack Couriers. Delivery to regional areas is 1 - 5 days,

I didn't receive my tracking number. How do I track it?

You will receive your tracking number in the  "A shipment from order #9999 is on the way" email. Tracking usually will be active and showing progress within 24 hours. If you have not received the email after 7 working days, make sure to check the spa

What shipping carriers do you use?

We use all major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. When shipping to international addresses, you will be responsible for import duties, fees and taxes upon delivery of your international order. This charge is d

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